FAQs

Frequently Asked Questions (FAQ)

Here you'll find answers to commonly asked questions about shopping with Maker Bee. If you have any other inquiries, feel free to contact us directly.

What payment methods do you accept?

  • We accept payments via Visa, MasterCard, American Express, Discover, and PayPal. All transactions are processed securely.

How can I track my order?

  • Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's website.

What is your return policy?

  • We offer a 30-day return policy for most items. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Please visit our Returns, Exchanges, & Shipping page for more details.

4. Do you ship internationally?

  • Unfortunately, Maker Bee is only shipping to US-based addresses at this time.

5. How much does shipping cost?

  • Shipping costs are calculated based on the weight of your order and your location. You can view the shipping fees at checkout before completing your purchase.

6. How long will it take to receive my order?

  • Delivery times vary based on your location and the shipping method chosen. Typically, orders are processed within 1-3 business days, and delivery times range from 3-10 business days within the continental US. International orders may take longer.

7. Can I cancel or modify my order?

  • We process orders quickly, but if you need to cancel or modify an order, please contact us immediately. Once an order has been shipped, we are unable to make changes.

8. Are your products safe for children?

  • We prioritize safety and compliance with safety standards for all our products. However, adult supervision is always recommended, especially for young children.

9. How can I contact customer service?

  • You can reach our customer service team via email at support@makerbee.store during business hours. We're here to help!

10. Do you offer gift wrapping or gift cards?

  • Unfortunately, Maker Bee does not offer gift-wrapping services.

11. Do you have a physical store location?

  • Currently, we operate exclusively online. However, stay tuned for updates on any future brick-and-mortar locations.

12. How can I stay updated on promotions and new arrivals?

  • You can subscribe to our newsletter or follow us on social media @makerbee.store across all platforms to stay informed about promotions, sales, and new products.

Thank you for visiting our FAQ page. If you have any further questions or need assistance, please don't hesitate to reach out to us. Happy shopping with Maker Bee!

Last Updated: June, 2024